Policies
Privacy and Confidentiality
The privacy of your personal details, whether stored on file or computer, is assured. Mediation MK is registered under the Data Protection Act and you are therefore entitled to request a copy of any information kept about you in our records. The Legal Services Commission may require access to our records in order to ensure standards are maintained. Discussions in mediation are treated in confidence.
No information is passed to anyone outside Mediation MK without your permission. However, full and frank disclosure of all relevant information between a mediating couple is essential if mediation is to be successful. If allegations of harm to a child are made the mediator has an obligation to contact the relevant authorities.
Complaints and Compliments
We welcome constructive comments about our service and we also regularly
seek the views of users. A copy of our complaints procedure is available
on request.